Shipment/Payment

Shipment/Payment
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  • Working Time: Monday - Saturday (Beijing Time)     
  • Order Processing Time: Packages will be shipped out within 24-48 working hours, If you place the order on Sunday or Chinese holidays, your order will be dispatched on the next working day. In some cases, the delivery may take a little longer than stated due to customs clearance. 
  • Shipping time:  3-5 Working Days to USA/Canada With FedEx / DHL Shipping; 5-7 Working Days to European Counties With FedEx / DHL/ DPEX Shipping; 5-10 Working Days to Other Countries With  DHL/ DPEX
  • Shipping Address Reminder

    1. Express doesn't accept any address with P.O.Box

    2. Please Ensure Your Address Is Correct,Changing Address After Parcel Left Factory Will Cause Extra 15$ When Delivered.

  • We're not responsible for the following situations 

    1. Shipping address is incorrect, FedEx won't able to find it. 

    2. Nobody was able to sign for the package, FedEx left the package at front door, package was stolen.

    3. Signed by someone else you don't know which means malicious stolen.

  • We'll be responsible and full refunding for these circumstances 

     We put wrong address which didn't match your given address

  • Customs Tax

    It is decided by the different country is policy and should be paid by buyer.you could leave us a message about the value you wan not us to write when placing the order.usually we write the hair as wig sample and lower value just to help you avoid the customs tax as possible as we can, you will get the original hair as your order shows.